Support

How do I move?

Press and hold an open area to connect to a nearby anchor. Keep holding to swing, then release to launch. Hold again to connect to the next anchor.

How do I attack?

While holding an anchor with one finger, tap with a second finger to attack. You can also use the on-screen attack button.

Where is my progress stored?

Progress and settings are stored locally on your device. No Core Hop account is required. Removing the app or deleting local save data can erase progress. Do not uninstall the game to troubleshoot a purchase problem.

Restore purchases

Open Core Lab and choose Restore Purchases, using the same store account as the original purchase. Eligible permanent purchases can be restored. Consumable revive tickets that have already been used cannot be restored.

Sound or purchase issues?

Play in landscape orientation. Check your device’s silent mode and the game’s music and sound-effect settings. If store items are temporarily unavailable, check your network and store account, close and reopen the game, then try again later.

Need a hand?

Email us with your device model, operating-system version and a short description of what happened. Please do not send passwords or payment-card information.

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